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Testimonials



Flywheel Couplings, Flexible Drive Couplings, Drive Shaft Couplings, Bearing Supported Stub Shafts:

Hayes Product and Service Testimonials

"I just wanted to drop a line and say Thanks! I worked with you to get a hydraulic pump mounted on my Kubota Diesel engine to run the hydraulics for my pump pulling rig. After using your setup for almost 2 years I can say your products are simply awesome. They are machined to exacting tolerances and the engine housing looks like it came with the engine. And it’s built extremely tough, I can see it will last me a lifetime. I have bragged to everyone that you guys are the only ones to contact. If and when I switch engines someday, you will most certainly be my first and only call. Thanks again for a superior product and excellent customer service." Customer - Maurer Well Service, MI

"Thanks a bunch for getting the final design spec and quote over to me. I just spoke with Anna at your office and provided her with the shipping and payment info. On a side note, your estimate was just about spot on, and I’m not sure how you and your team make it happen, but the pricing for this item, seems surreal. I am officially impressed by your organization. Keep up the good work." Ricky from CA

"Regardless the outcome, however, I would like to commend all the folks there at Hayes for their prompt replies and sincere interest in this matter. Its refreshing to deal with a company today that still maintains the (old world) customer relations spirit ... THANKS !!! " Customer from Texas

"Anna, Part arrived and we are already under sail out of Boston!! Thanks so much for your help and excellent service!!! Fair Winds!, Beth Doxsee"

"Thanks for the follow-up. The project is still active and you gave us everything we asked for as usual! We dont need a follow-up call at this time. We have a fair bit of design work on our end before this project gets to the purchasing stage, but when that happens, we plan on using your coupling. We also think the price is reasonable considering the quality of the product. I deal with Mike Lawson a lot, and he always responds right away with drawings and cad models. This works great for us and is another reason to use Hayes products.Thank you!" Customer from the Carolinas

"You guys are still my preferred supplier of couplings and you always meet or exceed my expectations as being my supplier. I would and will always recommend your products. Best regards, Andrew" Customer from the Portland

"Hi Carol, to answer your questions, Yes the quote info was what I wanted Dont need additional info at this time Dont need follow up at this time Your pricing is excellent. Summary: I dont need to go anywhere else because you have the product, Mike is always knowledged and responsive. In fact, your company is one of few left that have real people addressing needs that are always NOW and not some voice mail that may get address later. In specific regard to the quote, I dont have a need at present. Im dealing with a customer that is always switching specs so Im always providing them solutions based on Mikes timely information" Regards, Mark

"You guys are still my preferred supplier of couplings and you always meet or exceed my expectations as being my supplier. I would and will always recommend your products. Best regards" Distributor from U.S.

"Hayes continuously impresses me with the ease of use of the website, quick & accurate quotes, on time delivery etc. Whatever you are doing as a company, please do not change anything you have a great group of people." Distributor from U.S.

"I am proud to say that we closed the order with one of your new products, part #150-010-04-L. I am glad to see that some manufacturers still try to improve. It is a pleasure dealing with everyone in the organization, and Mike Lawson has always been extreemly helpful and one of the reasons I continue to call back." Customer from Indianapolis, IN

"Speaking for myself and my colleagues, Hayes is a benchmark supplier that we wish our other suppliers would aspire to in terms of quality customer service, quality products and effective communication while still retaining a competitive edge. Naturally this mirrors our ethos. Suffice to say, we are conscious on a daily basis of wanting to grow the Hayes product line as much as possible which compliments our engine lines perfectly. Later this month we are exhibiting at the Atlantic Heavy Equipment Show in New Brunswick where Hayes will be heavily promoted along with our other products. Have a good day and please convey our thanks to your team - keep up the good work!" Customer from Dartmouth, Nova Scotia

"I am so thankful that I called you guys. I received my coupling today an it fit like a fanny on a pot!" Customer from US

"I just want to say that it's not very often that we source a product as smoothly as your drive couplings. Your website was excellent for finding what we needed - no problems with fit-up or performance and your responses for quotes and assistance were great." Customer from Manitoba, Canada

"Your engineering department has been a pleasure to work with and we feel they have gone above the normal course of business to get our projects completed. Your staff was always available for questions and kept us informed regarding the progress of our projects." Customer from Vero Beach, CA

"I just wanted to tell you that I enjoy calling Hayes Manufacturing because everyone is so friendly and helpful when I need to source drive couplings and stub shafts." Customer from Walnut, CA

"Yes, I did get the model from Zeb and appreciate your promptness with supplying us with a new design. You guys work fast" Customer from PA

"Thanks again for all your help. The job is complete and the flywheel couplings fit perfectly. I will keep your company is mind for our next project." Customer from Canada

"I just wanted to thank everyone involved for getting this out. The flywheel couplings fit and look great. Thanks!" Customer from Savage, MN

"I want to restate my gratitude for your efforts to help us provide a viable solution as an alternative for our customer. Your ability to think outside the box is noted and helps secure first consideration when in need of further drive couplings for other applications." Customer from Minneapolis, MN

"Hayes flywheel couplings have become the "industry standard." I'm thoroughly impressed with your website. Hayes Manufacturing is the best supplier we have had in 25 years." Customer from Midland, TX

"Either you have the answers or find the answers. Technical info for your drive couplings (and all your other products) is always available. Keep up the good work." Customer from Reynoldsburg, OH

"I can't believe how fast I received this flywheel coupling. The quality of the coupling is superb and I was thrilled that I received it over the holiday." Customer from Edmore, MI

"Fits Perfectly...and it's so good looking. Thanks for the part...the mates are ready for it. And now we know how to do this. A pleasure doing business with you." Bill

Hayes Product Sails The World

11/5/08 Singapore

I am a full time cruiser on a 35-foot Cherokee Catamaran (circa 1975) that was installed with originally a Perkins engine hooked to hydraulic pumps and two hydraulic engines. In 2001 while in Trinidad I re-powered with a Yanmar 3JH3E attached to a Parker dual hydraulic pump through a Hayes coupler system. Six months ago, in Australia, I again re-powered with a Yanmar 3JH4E and the above Parker pump and Hayes system was reattached to the new engine.

About a month ago while sailing up the Indonesian archipelago the two bolts that attached the pump to the engine housing cover either they worked loose or just stripped their threads. In the disengagement some of the spline teeth took a beating but being in the middle of nowhere I managed to reattach the pump to the housing using imperial inch bolts which managed to rethread themselves into the aluminum housing. This lasted for about three weeks enough to get with 50 nm of Singapore when all connection between Yanmar and pump ceased. It turned out both the teeth on the spline and the Hayes female coupling had stripped totally.

I was close enough to Singapore to sail the remainder of the journey over the next week.

11/6/08 Singapore

Mike Thanks for the prompt reply. In answer to your questions the measurements are as follows: The over all flywheel diameter is approximately 11 3/4 inches, but the area that the plate fits into on the flywheel is 10 3/4 inches. And in fact the old plate measures 10 13/16th inches. The flywheel housing measures 14 inches across and in fact the old covering of the Hayes system measured 14 1/4 inches across.

11/6/08 Singapore

Mike Thanks for the 'bolt report'. I should have no trouble with the 1/2-13 bolts as I have a stock on board. As well it may explain why the pump came loose from the mounting surface in the first place. I think someone along the way used metric bolts instead of imperial to attach the pump and though it worked for a time it eventually stripped the threads enough to pop loose.

Such is the life of a cruiser. You have to watch every nut and bolt that a non-yachtie may use in any boat work on your boat and the reason why if at all possible do it yourself, - which is what I am doing with this project.

Thanks for everything so far. I will let you know how things go. I am headed to Tailand next week

 

This is just a small sampling of the praise we receive regarding the quality of our flywheel couplings, drive couplings, stub shafts, and our exceptional service.
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