Service was fast and friendly. The part was exactly what I was looking for. Easy company to work with. Customer – Mid-State Industrial
You technical support identified my parts quickly. Your sales team handled the sale very efficiently. Lead time was lengthy, parts were delivered many weeks before scheduled date. Customer – Peterson Engineering
Have been using your product for over 30 years. From the first time I called when working a (Fauver/ now sunsource) and starting up our own shop. Marilyn has always treated us with the most upmost respect. And you can tell she has passed it down when you call in! Customer – Quality Hydrostatics, Inc.
The first was the company reputation. However, the biggest reason was an individual by the name of Phil Hoffman. he worked with me for several months to enable me to fit one of your couplers to an application I was working on. I am glad to say that that application/project is complete now and is working better than I had thought. Many thanks to Hayes and Phil for their willingness to help me and to rapidly contact me when I had a question. Customer – End User
Always receive excellent responses to inquiries and very well rounded product offering. Customer – Frontier Power Products
Called in and gave the measurements of the flex plate and they shipped it within a week. Customer – Stauffer Tractor
Parts you helped me with came today, perfect fit. I’m thrilled you made it so simple. Thank you! Customer – Buck Wiseman
The quick, diligent response to rushing these through has been an incredible help to keep us moving forward with production. Well done to you & your team! Please pass along my thanks to your team! Customer – Wolfe Equipment
The part I ordered fit like it was from the factory, I will definitely be a returning customer. Customer – Simpsonville, KY
I have always received good service from Hayes. Customer – Hydraulic Controls
Stellar Support & Service! Customer – Valley Power Systems
professional and knowledgeable staff along with parts availability on a coupler 20 plus years old, great experience. Thank You! Customer – Herzog Equipment
The quality and workmanship is outstanding. Plus, the ordering process is simplistic. Customer – Central Diesel Inc.
Their work was perfect. I gave them the measurements and it came back exactly as expected…with one exception: Their work was beyond my imagination! It was beautiful! Customer – Salt Lake City, UT
All necessary information was online and easy to use to obtain proper parts. Ordering was fast and easy. Easy to work with. Extremely good website. Everything you need to order is online and easy yo use. Customer – Louisville, KY
You all took the time to help me find what I needed for my equipment. Thanks! Customer – Eureka Firewood Processing
when i need a part they get it to me as fast as possible !! Customer – Grove Service
Because the hydraulic adaptor you sold me works perfect. We were destroying the “love joys” and any other power coupling we tried which involved cracking the welds on a 1” keyed collar. Nothing worked but your product. Customer – Drayton Valley, AB Canada
over the phone sales person understood exactly what i was trying to accomplish and made it happen in one email and five minutes on the phone. Customer – Colorado
Very helpful and quick service. Customer – Texas
The Team from Hayes Manufacturing is simply amazing; period. They are always willing to help in panic situation’s and expedite required materials. They are extremely well at communication, technical support and customs designs, more often than not we heavily rely on them to supply us product with limited information provided to obtain not only compatible materials for our engines but also are extremely competitive when it comes to quotes and pricing. Hayes Manufacturing is rated as one of our top 5 suppliers, we value there partisanship and hold above reproach. Customer – Brampton, ON
We have been using the Hayes Manufacturing pump drive on our equipment for over 20 years. The quality of the product is second to none. And has always offered the best customer service. Hayes is my first choice in picking a pump drive for our equipment. Hayes also offers great engineering support for our new product development of equipment that require an engine with a pump drive or shaft output drive. Customer -Paragould, AR
Hayes Manufacturing is one of those suppliers that consistently exceeds my every expectation. From extensive application experience to superior deliveries, Hayes has always been my go to for over 25 years. The ease and comfort of doing business one on one with a friend along with the power and capability of a leading top tier manufacturer is their winning combination and why I will always choose them as my partner. Most certainly their strengths come from a dedication and commitment at every level is inspired by exceptional leadership, family values and the willingness of everyone at Hayes to do what it takes to get the job done right and on time. They are definitely one of my most consistent suppliers and are considered a true partner in our business endeavors. Customer – West Sacramento, CA
We contacted Hayes Manufacturing, Inc. (Hayes) approximately 20 years ago to help us develop a drive line part for the Porsche 928 model. The drive line part replaced an original Porsche part which did not function as designed and could damage the engine of this particular model. After the successful completion of this project, we worked closely with Hayes to develop other high end drive line parts for other Porsche models which have been a great success for our company. Hayes’ staff have always been professional, timely and very helpful with the demands we have made of them. Our company would not have been as successful, and probably would not have survived, without the relationship we had established with Hayes at the beginning. We cannot recommend them more highly. Customer – Cartersville, GA
Associating with Hayes Manufacturing, Inc. is like working with your own family company. Excellent company with a highly energetic and positive team. Customer – Pune, India
We have done business with Hayes Manufacturing, Inc. for over 25 years. They are the best in the business. Mike Lawson and his staff have always been professional, dependable, and enjoyable to work with. They are a trusted partner for AIE.
For over 20 years, Hayes has provided Westquip Diesel Sales quality products, customer service and engineering support. From ‘off the shelf’ products to custom designed solutions the team at Hayes has always delivered a high quality product in a timely manner.
Hayes is a great source of information and supply on drive options for our Kubota engines. They are easy to reach by phone or email and we always get an answer. On new applications they are willing to find the answer in a timely manner. It is valuable to know when we might receive product and we can always request a different lead time. At least they will answer even of too busy to fulfill or parts have to be made. I do not hesitate to recommend them. Customer – Reynoldsburg, OH
We have used Hayes manufacturing for decades for our power take off needs. They have always provided quality products at reasonable prices. Equally important is their willingness to help you find the exact solution needed for your application. It is a pleasure to work with them! Customer – Rock Hill, SC
We recently started working with Hayes, after years of seeing their products in the market place. Their extremely quick supply has helped us capture OEM business prototype business, we typically have not been able to lock down so quickly. As a system integrator, my company needs one or two pieces for rapid prototyping regularly. These then turn into larger orders, spread out over predictable times. But the key to getting the production order, is achieving/surpassing customer’s expectations during prototype. Hayes has been great at getting projects off the ground. Customer – Mt Pleasant, MI
We have done several projects with Hayes. From manufacturing, design and 3D modeling they are one of the top vendors that we work with. Customer – Novi, MI
Phenomenal company to deal with from the beginning of the project to the end. The staff at Hayes takes the time to understand your needs and works with you to develop a product that exceeds your expectations. Customer – Roselle, IL
Hayes are always very responsive. Their knowledge of engines and drive components is second to none. Typically once component(s) have been identified for a job you either get an immediate quote for the component(s) together with drawings for off the shelf items or in the case of custom components, the response is always timely. Also the quality and accuracy of their components rates highly. Customer -Greenville, SC
“Fast Accurate service” Customer – Motion Industries
“They have always been able to help with what ever we need” Customer – DESSCO
“Hayes went beyond the norm in efforts to manage my request by doing so after normal business hours.” Customer – Cross Company
“Customer Service is always friendly kind and helpful and they are very proficient on all orders.” Customer – Mastry Engine Center
“The Hayes staff is always very helpful and friendly when I call in, thank you” Customer – Hamilton Engine Sales
“Excellent customer service” Customer – Motion Canada
“Your staff was very helpful in working with us to make sure we received the exact parts we needed for a very unique project” Customer – Lake County Cabinetry
“Great service and Knowledge” Customer – #1 Auto
“Web service was fast and knowledgeable” Customer – Anonymous
“Outstanding customer service” Customer – Tyson Foods
“Fast service and product that meets customer needs and performs well” Customer – Wajax
“Great product, prompt with shipping orders, great people to work with” Customer – Anderson Industrial Engines
“The sales rep was polite, knowledgeable and the order was an ease to process” Customer – Industrial Floor Cleaners
“The part was easy to find on your website, and the lady i talked to on the phone was really nice and helpful” Customer – Tom Nuckols
“The service from Anna and Allison is just right; lead times workable with our customers needs. Things were good before and seem to have gotten even better within the last 6 months” Customer – Berendsen Fluid Power
“Been a long time customer and the service is great” Customer – Bell Power System
“Quick response to quote requests and assistance with special configuration. Excellent, personalized service!” Customer – Eds Handyman Service
“I have been a partner of Hayes (starting with Jeff Hayes) for decades and have always believed they were genuinely interested in our business – – and I have always appreciated that!” Customer – Northern Power Products, Inc.
“I have been in the industrial engine business for over 25 years and have always found Hayes products to be top quality and the very few warranty claims that I’m aware of have always been addressed promptly and fairly. Their catalog and ordering process seems most efficient and pricing is competitive. During my 14 years with M.G. Bryan we have always relied on Hayes to be part of our standard build specification for diesel powered hydraulic power units.” Customer – M.G. Bryan
“Great product and greater people to work with” Customer – Hydraulic Controls
“Customer service was an 11 out of 10 and stock was available/shipped same day” Customer – BDI
“The best product and support in the industry” Customer – Anderson Industrial
“Hayes engineering support, quality products and availability are second to none” Customer – Yanmar America
“Honesty is the best way to fly!” Customer – Power Systems West
“Fast accurate service” Customer – Motion Industries
“The Bearing Supported Stub Shaft arrived here Friday early afternoon. As a long time engineer I must say that it is a work of art, in design and manufacture. It was nice that everything was there including the Bell Housing bolts and even spline grease. It assembled on the engine quick and easily with precise fit and finish. We couldn’t be more pleased. I want to thank you and your staff for all the help you gave us and for getting the kit out in a timely fashion. With a bit more assembly of the hook up Megansett Harbor Company will indeed be ready to brave any storm that should come along. Having a real Bearing Supported Stub Shaft makes this a first class installation with unquestionable reliability and longevity. Again thank you and all the best. If you ever need a reference I am here for you.
A quick addition: I teach engineering courses at Maine Maritime Academy part time. My wife and I had a few students over yesterday. They were equally impressed with your work. Good example how to do it right for these budding engineers. Best regards, Rick Armstrong, President & Owner”
“we have confidence in Hayes products and we use them on all our engine products…” Customer – Ontario, Canada
“Everyone there at Hayes were very professional and helpful.most of all they were extremely patient with me especially Mike please tell him thank you for me and everyone at Hayes Have a Wonderful Day.” Customer – Kenneth Barr
“QUICK RESPONSE TO TECHNICAL QUESTIONS, PARTS ORDERING, SENDING OF CONFIRMATION OF ORDERS AND CUSTOMER SERVICE PERSONNEL BEING VERY FRIENDLY AND PROMPT. ALSO THE PRODUCT SPEAKS FOR ITS SELF (TOP OF THE LINE). THANK YOU FOR ALL YOUR TEAMS TIME AND EFFORTS HELPING OUR COMPANY MAINTAIN A QUALITY PRODUCT AND ABILITY TO RESOLVE ISSUES AS THEY ARISE.” Customer – Needham, MA
“Sent out quotes requests to a few vendors and ONLY Zeb replied (quickly as well) and provided a quote, we sent in order to have it processed post haste. I “love” the service!” Customer – Berendsen Fluid Power
“As Company Purchaser found Hayes one of the best suppliers. Always acknowledge receiving PO’s & delivery on time and helpful team with rush orders, Thanks!” Customer – Ontario, Canada
“I had a (what I considered) a strange application but a Hayes engineer understood exactly what I needed and gave me a bunch of helpful tips to make sure I would be able to get all of my equipment set up correctly.” Customer – Anonymous
“It has been a true pleasure working with Hayes in all aspects of our business to get to where we are at today. Hayes is truly a unique company based on respect, honesty and delivering on what is promised and immediately taking care of any issues, which have been very few. Thank you! Constantine” Customer – Black Sea R&D
“I have called several times for information and every question I had was answered. When it came time to order parts Anna and Zeb worked with me to make sure I had everything I needed. Great customer service. Thank You, Harry” Customer – Pro Clean
“GOT THE KIT FIGURED OUT AND DRAWINGS AND PRICING INFO ALL IN THE SAME DAY, I DO NOT SEE THAT VERY OFTEN , ESPECIALLY WITH MATCHING DIFFERENT PARTS, OF COURSE I HAVE NOT RECEIVED THE PARTS AND INSTALLED THEM, SO THE END OF THE STORY WILL BE DO THEY ACTUALLY FIT. BUT SO FAR ALL IS GOOD THANKS.” Customer – Augusta Fire Department
“Everyone I spoke with was very polite & eager to help in any way they could. Zeb was extremely helpful in figuring out what we needed with just a few simple questions, even though I was not 100 % sure about what we needed. Very nice and different experience than is the norm these days!” Customer – Port Washington, NY
“Why else? quality product, when ordering? quality svc, professional / efficient team work.. Can’t go wrong: From Mrs. Hayes acknowledging order that was sent, I didn’t get back right away to her prompt email questions? She passed the order/ notified sales team, I called and there was Allison jumping in to finish the order. NOW.. if I can get the other 120+ vendors that I use to do that? It’s nice to dream, but reality is that as stated? Quality product and service? That’s a rare thing these days. Thank you!” Customer Remediation Svc.Int’l.
“Always first class service and help, a pleasure to deal with. Quality products that fit first time, work the way they are supposed to and last year after year trouble free. Excellent website to navigate through looking for parts. Great idea having staff pictures on website, promotes a more personal connection with Hayes when placing an order, and gives more of a feeling of trust for the company as a buyer. Kind regards, Ronnie” Customer – RPB Engineering
“Because they are always on time with any help I need and accurate, timely deliveries of my orders. I have been a customer over 25 years.” Customer – Pompano Beach, FL
#1 reason? more of a conglomerate of reasons: quality of product/ service, team work exuded by Marilyn and Allison? all add up to 10’s across the board. having over 145 active vendors whom I deal w/ constantly? rare I do surveys… can’t keep up if I did. I HAD to reply/ compliment. Only fair when you get Svc like this. Great job ladies. (and Hayes team too of course!) Bart M. Borden: Ops Mgr, P/A and whatever else I need to do to keep us moving fw! thx again.” Customer – RSI
“I just wanted to drop a line and say Thanks! I worked with you to get a hydraulic pump mounted on my Kubota Diesel engine to run the hydraulics for my pump pulling rig. After using your setup for almost 2 years I can say your products are simply awesome. They are machined to exacting tolerances and the engine housing looks like it came with the engine. And it’s built extremely tough, I can see it will last me a lifetime. I have bragged to everyone that you guys are the only ones to contact. If and when I switch engines someday, you will most certainly be my first and only call. Thanks again for a superior product and excellent customer service.” Customer – Maurer Well Service, MI
“Thanks a bunch for getting the final design spec and quote over to me. I just spoke with Anna at your office and provided her with the shipping and payment info. On a side note, your estimate was just about spot on, and I’m not sure how you and your team make it happen, but the pricing for this item, seems surreal. I am officially impressed by your organization. Keep up the good work.” Ricky from CA
“Regardless the outcome, however, I would like to commend all the folks there at Hayes for their prompt replies and sincere interest in this matter. Its refreshing to deal with a company today that still maintains the (old world) customer relations spirit … THANKS !!! ” Customer from Texas
“Anna, Part arrived and we are already under sail out of Boston!! Thanks so much for your help and excellent service!!! Fair Winds!, Beth Doxsee”
“Thanks for the follow-up. The project is still active and you gave us everything we asked for as usual! We dont need a follow-up call at this time. We have a fair bit of design work on our end before this project gets to the purchasing stage, but when that happens, we plan on using your coupling. We also think the price is reasonable considering the quality of the product. I deal with Mike Lawson a lot, and he always responds right away with drawings and cad models. This works great for us and is another reason to use Hayes products.Thank you!” Customer from the Carolinas
“You guys are still my preferred supplier of couplings and you always meet or exceed my expectations as being my supplier. I would and will always recommend your products. Best regards, Andrew” Customer from the Portland
“Hi Carol, to answer your questions, Yes the quote info was what I wanted Dont need additional info at this time Dont need follow up at this time Your pricing is excellent. Summary: I dont need to go anywhere else because you have the product, Mike is always knowledged and responsive. In fact, your company is one of few left that have real people addressing needs that are always NOW and not some voice mail that may get address later. In specific regard to the quote, I dont have a need at present. Im dealing with a customer that is always switching specs so Im always providing them solutions based on Mikes timely information” Regards, Mark
“Hayes continuously impresses me with the ease of use of the website, quick & accurate quotes, on time delivery etc. Whatever you are doing as a company, please do not change anything – you have a great group of people.” Distributor from U.S.
“I am proud to say that we closed the order with one of your new products, part #150-010-04-L. I am glad to see that some manufacturers still try to improve. It is a pleasure dealing with everyone in the organization, and Mike Lawson has always been extremely helpful and one of the reasons I continue to call back.” Customer from Indianapolis, IN
“Speaking for myself and my colleagues, Hayes is a benchmark supplier that we wish our other suppliers would aspire to in terms of quality customer service, quality products and effective communication while still retaining a competitive edge. Naturally this mirrors our ethos. Suffice to say, we are conscious on a daily basis of wanting to grow the Hayes product line as much as possible which compliments our engine lines perfectly. Later this month we are exhibiting at the Atlantic Heavy Equipment Show in New Brunswick where Hayes will be heavily promoted along with our other products. Have a good day and please convey our thanks to your team – keep up the good work!” Customer from Dartmouth, Nova Scotia
“I am so thankful that I called you guys. I received my coupling today an it fit like a fanny on a pot!” Customer from US
“I just want to say that it’s not very often that we source a product as smoothly as your drive couplings. Your website was excellent for finding what we needed – no problems with fit-up or performance and your responses for quotes and assistance were great.” Customer from Manitoba, Canada
“Your engineering department has been a pleasure to work with and we feel they have gone above the normal course of business to get our projects completed. Your staff was always available for questions and kept us informed regarding the progress of our projects.” Customer from Vero Beach, CA
“Yes, I did get the model from Zeb and appreciate your promptness with supplying us with a new design. You guys work fast” Customer from PA
“Thanks again for all your help. The job is complete and the flywheel couplings fit perfectly. I will keep your company is mind for our next project.” Customer from Canada
“I just wanted to thank everyone involved for getting this out. The flywheel couplings fit and look great. Thanks!” Customer from Savage, MN
“I want to restate my gratitude for your efforts to help us provide a viable solution as an alternative for our customer. Your ability to think outside the box is noted and helps secure first consideration when in need of further drive couplings for other applications.” Customer from Minneapolis, MN
“Hayes flywheel couplings have become the “industry standard.” I’m thoroughly impressed with your website. Hayes Manufacturing is the best supplier we have had in 25 years.” Customer from Midland, TX
“Either you have the answers or find the answers. Technical info for your drive couplings (and all your other products) is always available. Keep up the good work.” Customer from Reynoldsburg, OH
“I can’t believe how fast I received this flywheel coupling. The quality of the coupling is superb and I was thrilled that I received it over the holiday.” Customer from Edmore, MI
“Fits Perfectly…and it’s so good looking. Thanks for the part…the mates are ready for it. And now we know how to do this. A pleasure doing business with you.” Bill
Hayes Product Sails The World
I am a full time cruiser on a 35-foot Cherokee Catamaran (circa 1975) that was installed with originally a Perkins engine hooked to hydraulic pumps and two hydraulic engines. In 2001 while in Trinidad I re-powered with a Yanmar 3JH3E attached to a Parker dual hydraulic pump through a Hayes coupler system. Six months ago, in Australia, I again re-powered with a Yanmar 3JH4E and the above Parker pump and Hayes system was reattached to the new engine.
About a month ago while sailing up the Indonesian archipelago the two bolts that attached the pump to the engine housing cover either they worked loose or just stripped their threads. In the disengagement some of the spline teeth took a beating but being in the middle of nowhere I managed to reattach the pump to the housing using imperial inch bolts which managed to rethread themselves into the aluminum housing. This lasted for about three weeks enough to get with 50 nm of Singapore when all connection between Yanmar and pump ceased. It turned out both the teeth on the spline and the Hayes female coupling had stripped totally.
I was close enough to Singapore to sail the remainder of the journey over the next week.
Mike Thanks for the prompt reply. In answer to your questions the measurements are as follows: The over all flywheel diameter is approximately 11 3/4 inches, but the area that the plate fits into on the flywheel is 10 3/4 inches. And in fact the old plate measures 10 13/16th inches. The flywheel housing measures 14 inches across and in fact the old covering of the Hayes system measured 14 1/4 inches across.
Mike Thanks for the ‘bolt report’. I should have no trouble with the 1/2-13 bolts as I have a stock on board. As well it may explain why the pump came loose from the mounting surface in the first place. I think someone along the way used metric bolts instead of imperial to attach the pump and though it worked for a time it eventually stripped the threads enough to pop loose.
Such is the life of a cruiser. You have to watch every nut and bolt that a non-yachtie may use in any boat work on your boat and the reason why if at all possible do it yourself, – which is what I am doing with this project.
Thanks for everything so far. I will let you know how things go. I am headed to Tailand next week